SMS Messaging Programs

Last updated: May 6, 2026

This page lists the SMS messaging programs currently operated by BJO Ventures LLC. For each active program, we document the consent flow, the types of messages sent, the message frequency cap, and how recipients can opt out. All BJO Ventures SMS programs are transactional or conversational. We do not send marketing or promotional messages through any program.

This page is updated when programs are added or modified. Recipients enrolled in a program are notified by SMS if material changes affect their program.

Universal opt-out: Reply STOP to any message from BJO Ventures to be unsubscribed from that program immediately. Reply HELP for assistance. Standard message and data rates from your mobile carrier apply.

Programs covered on this page:

• Lead Response & Follow-Up
• Missed Call Text-Back
• Review & Reputation Management
• Internal Reporting
• Document Processing — Outbound Invoice Automation

Lead Response & Follow-Up

What this program is

An automated lead-response platform deployed for BJO Ventures' clients (small businesses on the U.S. Central Coast). When a prospect submits a contact or quote-request form on the client's website, the platform sends an immediate personalized SMS reply (within 60 seconds) followed by a multi-touch nurture sequence over the next two weeks. The goal is to convert inbound web leads into booked customers while the prospect's interest is fresh.

Who receives messages

Prospects who actively submit a web form on a BJO Ventures client's website AND check the SMS-consent box AND provide their mobile number on that form. Prospects who do not provide a number, or who provide one without checking the consent box, do not receive any SMS communication.

How recipients opt in

The prospect opts in on the client's website at the moment they submit a lead form:

1. The prospect visits a BJO Ventures client's website and fills out a contact, quote-request, or service-inquiry form.
2. The form includes an optional mobile phone field labeled "Phone (optional)."
3. Directly below the phone field is an unchecked checkbox with disclosure text: "By providing my phone number and checking this box, I agree to receive text messages from [Client Business Name] about my inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help."
4. The prospect must affirmatively check the box and provide a phone number to be enrolled. If the box is unchecked at submission, SMS is not sent.
5. The form submission, including the consent timestamp and the IP address of the submitter, is logged for compliance.

Message types

• Day 0 (within 60 seconds of form submit): personalized confirmation referencing the service the prospect asked about
• Day 1: value-first follow-up (relevant resource or clarifying question)
• Day 4: check-in
• Day 7: objection-handling message
• Day 14: final clean break-up message
• The sequence stops immediately the moment the prospect replies, books a call, or converts to a customer

Sample messages

How to opt out of this program

Reply STOP to any message. The prospect's phone number is immediately removed from the sequence and tagged in the client's CRM as opted-out. No further SMS will be sent. The prospect can still complete a transaction through any other channel (phone call, email, website form without phone).

Missed Call Text-Back

What this program is

When someone calls a BJO Ventures client's business phone number and the call is not answered (rings out, goes to voicemail, or the line is busy), the platform sends an automated text message to the caller within 30 seconds. The text is a warm, human-sounding response that opens a conversation: "Sorry I missed your call. This is [Business Name]. What can I help you with?" The platform then conducts a brief AI-driven SMS conversation with the caller to qualify the inquiry and route it to the right person.

Who receives messages

Only callers who first dialed the client's business phone number. The platform does not initiate outbound texts to anyone who has not first dialed the business.

How recipients opt in

The caller opts in by initiating contact — dialing the client's published business phone number. Receiving a return text in response to that call falls within standard conversational SMS norms. The first text-back includes opt-out instructions ("Reply STOP to opt out"). The caller can opt out of the conversation at any time by replying STOP. The platform never sends unsolicited texts to numbers that have not first called.

Message types

• Initial text-back within 30 seconds of the missed call (warm reply with business identification and open-ended question)
• AI-conducted qualification conversation (collecting service needed, location, urgency, name)
• Confirmation message once qualification is complete ("Got it, [Owner Name] will be in touch within [X] minutes")
• One follow-up message ~2 hours later if the caller stopped responding mid-conversation
• After-hours variant if the call was missed outside business hours, referencing the next business day's open time

Sample messages

How to opt out of this program

Reply STOP to any message. The caller's phone number is added to a do-not-text list and the platform will not send another missed-call text to that number, even if the caller dials the business again. To resume receiving text-backs, the caller can text START from the same number, or call the business and request to be re-enrolled.

Review & Reputation Management

What this program is

After a BJO Ventures client completes a service or job for one of their customers, the platform automatically sends that customer a personal SMS asking them to leave a Google review. The message is sent 1–2 hours after job completion and includes a one-tap direct link to the Google review submission page. If the customer does not leave a review within 48 hours, an email follow-up (not SMS) is sent. There is no further SMS contact after the single initial review-request text.

Who receives messages

Only customers who have completed a service or transaction with the enrolled client business, AND who provided their mobile phone number to that client during the course of doing business, AND who agreed (during the client's intake/booking process) to receive service-related communications by SMS. Customers who did not provide a phone number, or who opted out of SMS at intake, do not receive these messages.

How recipients opt in

The customer opts in at the moment they engage the client business for a service. Each enrolled client business maintains its own intake or booking form that includes a phone field and an SMS consent disclosure. Sample disclosure language used on enrolled clients' intake forms: "By providing your phone number, you agree to receive service-related text messages from [Client Business Name], including appointment confirmations, reminders, and review requests after service completion. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help."

Customers who do not check the consent box, or who provide no phone number, are excluded from review-request SMS. They are still eligible for the email-only review request.

Message types

• One review-request SMS 1–2 hours after the job is marked complete
• No further SMS is sent regardless of whether a review is left

Sample messages

How to opt out of this program

Reply STOP to the review request message. The customer's phone number is added to a do-not-text list for that client business and no further review requests will be sent. Customers can also opt out at any time by contacting the client business directly and asking to be removed from SMS communications.

Internal Reporting

What this program is

A scheduled internal-summary SMS sent each business day to the enrolled small business owner. The summary contains key operational metrics from the owner's own business (new leads received, deals stuck in pipeline, revenue trends, anomalies) pulled from the owner's connected tools (their CRM, calendar, accounting software). The owner uses this as a daily situational-awareness check instead of opening multiple dashboards each morning.

Who receives messages

Only the enrolled small business owner, on the phone number they provided during onboarding. The platform does not send these summary texts to any other person, including employees of the owner's business, unless that person is separately enrolled with their own opt-in.

How recipients opt in

The small business owner opts in during the onboarding process, identical to the Invoice program:

1. The owner schedules an onboarding call with BJO Ventures.
2. During the call, BJO Ventures staff read the SMS consent script published at bjoventuresllc.com/verbal-opt-in-script.html.
3. The owner verbally confirms consent and provides their mobile phone number.
4. The owner signs an engagement agreement that embeds the SMS consent clause in writing.
5. BJO Ventures staff manually enrolls the owner's phone number on the internal reporting list.

Consent for this program is not collected through any public web form.

Message types

• Once-daily summary text at a configured time (default: 6:30 AM owner-local time)
• Optional anomaly alert during the day if a tracked metric crosses a configured threshold (e.g., revenue dip, deal stuck more than 3 weeks)

Sample messages

How to opt out of this program

Reply STOP to any message. The owner's phone number is removed from the reporting list immediately. The underlying reporting platform continues to operate; only SMS delivery is stopped. The owner can still view their summary in email or by logging into the platform dashboard.

Document Processing — Outbound Invoice Automation

What this program is

An SMS-driven invoice automation platform for small business owners. The enrolled owner uses BJO Ventures' system to draft and send invoices to their own customers (through their existing accounting platform, such as QuickBooks Online). The platform handles intake of new invoices, send confirmations, payment tracking, and reminder scheduling automatically. The owner receives transactional SMS notifications about their own invoicing activity at every step.

Who receives messages

Only the enrolled small business owner (the platform's authorized sender). BJO Ventures does not send messages to the owner's customers; those customers receive their invoices through standard email channels handled by the accounting platform, not through this SMS program.

How recipients opt in

The small business owner opts in during the onboarding process:

1. The owner schedules an onboarding call with BJO Ventures.
2. During the call, BJO Ventures staff read the SMS consent script published at bjoventuresllc.com/verbal-opt-in-script.html. The script discloses message types, frequency, rates, and opt-out keywords.
3. The owner verbally confirms consent and provides their mobile phone number.
4. The owner signs an engagement agreement that embeds the SMS consent clause in writing.
5. BJO Ventures staff manually adds the owner's phone number to the platform's authorized-sender list.

Consent is not collected through any public web form for this program.

Message types

• Invoice draft intake confirmations (when the owner starts a new invoice)
• Invoice send confirmations (after the invoice is emailed to the owner's customer)
• Payment received notifications (when one of the owner's invoices is paid)
• Overdue and reminder alerts (at configured intervals if an invoice remains unpaid)
• Operational updates about the owner's account (such as system pause/resume confirmations or rate-limit alerts)

Sample messages

How to opt out of this program

Reply STOP to any message. The owner's phone number is removed from the authorized-sender list immediately and the owner receives one final confirmation message. The underlying invoice automation platform continues to operate for the owner's account; only SMS notifications are stopped. To resume SMS, the owner must contact BJO Ventures directly.

Universal program rules

• All BJO Ventures SMS programs are transactional. None send marketing or promotional content.
• Reply STOP at any time to any message to unsubscribe from that program.
• Reply HELP at any time to receive contact information.
• Standard mobile carrier message and data rates apply.
• BJO Ventures does not sell, rent, or share mobile numbers, consent information, or any personal information with third parties or affiliates for marketing or promotional purposes.
• Recipients must be at least 18 years old, or have permission from the account holder of the mobile device, to enroll.

For full legal terms, see our Privacy Policy and SMS Terms & Conditions.